Payment in full (lump sum) is now overdue. Please make payment by 17 March 2025 to avoid penalties.
Customer service is our focus.
Please provide us with your contact details if you want us to report back to you. The turnaround time depends on the issue. If you would like to speak to us about your submission, please call us on 9518 3555 (8.15am – 5.15pm).
In case of safety hazard, please call Council's After Hours Service on 9518 3555.
Report missed bin collection or damaged bin, dumped rubbish or request a new or additional bin, or change your bin size.
Report footpath or drainage issues, damages to roads and signs or street furniture (benches, seats, bin surrounds, bike hoops, flag poles).Request new street/park furniture or signage, or street sweeping.
Report fallen tree, hanging branch, tree litter or request pruning, damage to your nature strip or overgrown nature strips, overhanging trees.
Report community issues - graffiti, abandoned vehicles, barking dogs or fire hazards.
Online enquiry related to immunisation or Maternal & Child Health services (appointments or other questions), and kindergarten enrolments.
Under certain circumstances, you may apply for an internal review of your infringement (fine) notice. Read more about the grounds of appeal.
Monash Council offers an excellent range of low-cost, high-quality facilities for hire in and around Monash.
Requests or enquiries, other than topics listed in "Report an Issue / Make an Enquiry" section.