Communications and Customer Experience

Media and Communications

The Department is responsible for all internal and external communications. We aim to provide relevant, accurate, up-to-date and accessible information about Council projects, events, programs, policies and services via a range of channels.

Customer Experience and Halls Management

Our team plays an integral role in the relationship between Council and its customers, providing a high-quality service over the phone, face-to-face at the counters, via email and through other online channels.